Vip Lounge
Welcome to the Hi89 VIP Lounge
Hi89's VIP Lounge is designed for our most valued players. VIP status is earned through consistent play across our games, and invitations are extended by our dedicated VIP team to players who demonstrate commitment and responsible gaming. Once invited, you’ll enjoy a tailored, high-touch experience built around your preferences.
Your Personal VIP Concierge
As a VIP member you’ll be assigned a dedicated VIP Account Manager who handles your needs, answers questions, and ensures you get the most from every session. Expect faster responses, priority support, and communications that align with how you want to play. VIP withdrawals are prioritized for speed and clarity — you’ll know the status every step of the way.
- Dedicated VIP Account Manager to handle queries and tailor offers
- Priority, 24/7 support with fast responses
- Faster withdrawal processing and clearer timelines
- Communication via your preferred method
Exclusive Rewards and Tailored Promotions
VIP members receive exclusive promotions designed for serious players, including bonuses with low wagering requirements, cashback on losses, and tailor-made offers that reflect your game preferences. You’ll also gain early access to new games, invitations to VIP-only tournaments, and premium event experiences. Every promotion is crafted to maximize your enjoyment while keeping play responsible.
- Personalized bonuses with attractive wagering terms
- Cashback and retry offers for ongoing play
- Early access to new titles and VIP-only events
- Invitations to exclusive tournaments and experiences
Loyalty Points, Levels, and Real Rewards
Play with real money and you’ll earn Loyalty Points with every wager. Points can be exchanged in fixed steps for Bonus Credits, instantly credited to your balance for you to use as you like. The more you play, the higher you climb — Bronze, Privé, and beyond — with rewards that grow and become more personal as you reach higher levels. Plus, new VIPs get a head start: after you register and make your first deposit, you’ll receive a boost of 2500 Loyalty Points to accelerate your ascent.
- Earning: each cash wager adds Loyalty Points
- Redeem: exchange Points for Bonus Credits instantly
- Progression: climb through levels toward Privé; higher levels unlock more perks
- Starter boost: 2500 Loyalty Points after first deposit